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Steven Strong
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Company History
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Global Reach
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Awards & Distinctions
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Media Mentions
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Wind Energy

Solar Thermal

Zero-Energy Buildings

Steven Strong's
The Solar Electric House
Steven Strong's Classic Book: The Solar Electric House

A consumer's guide to solar home design, by the pre-eminent authority on renewable energy systems.

privacy policy

Solar Design Associates (SDA) is committed to protecting your privacy. Our trust with our clients is key to the success of our business. This policy outlines our practices for handling personal information collected from our clients. In this policy, "personal information" means your name, company name, e-mail address, mailing address, telephone numbers, or any other information that personally identifies you. The terms "we'' and "us" refer to Solar Design Associates and our assigned representatives.

Solar Design Associates reserves the right to modify this privacy policy at any time, with the effective date reflecting the date the policy was last updated.

What information may be collected?
The type of information collected depends on your activities with our company or on our website. Below, we explain what type of information may be collected.

When you browse our Web site

  • IP address - We collect your IP address to measure our Web site traffic and to enhance your Web site experience.
  • Referral Web site. If you link to our website from another site or a search engine, we track the name of the referring site and related search words.
  • Browser type. We collect information about the browser you are using to help optimize our Web site for visitors.
  • Pages viewed on our Web site. We track which pages you visit to find ways to improve your Web site experience.
  • Downloads from Web site. We record the names of files that are downloaded most often to help gauge customer interest in products and to help enhance your experience.
When you make purchases through our Web site
  • We collect your name, phone, e-mail, address and payment information to process your order. Order information can also be provided via telephone.
Is my personal information used for any other purpose?
Your personal information may be used to contact you about products or services about which you have requested information.

We may contact you for follow up surveys or product feedback. If you do not wish to be contacted, you can be placed on a "no mail" list by contacting us with a request to be excluded.

If you are a Solar Design Associates customer, we may send you updates on important information about our company and services.

Will my personal and account information be provided to any other party?
We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Only authorized personnel are permitted to see your personal information. Other account information may be disclosed to third parties in limited circumstances. We may disclose your personal and account information to respond to subpoenas, court orders, or other legal processes, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.

How do you protect my personal and account information?
We use 128-bit encryption technology and Secure Socket Layers ("SSL") , where your personal and account information is required.

Your personal information and transaction history are kept on our secure network with firewall server protection.

How can I contact you if I have questions on this policy or if I wish to modify personal information?
You can contact customer service by e-mailing info@solardesign.com.

Written requests can be sent to:
Solar Design Associates Inc.
P.O. Box 242
Harvard Massachusetts 01451-0242

Policy last modified 19 November 2005